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In general, returns are accepted at buyer’s expense. You must contact us with intent to and reason of return within two business days of receipt, which will be judged by tracking time stamp. The return must be sent within seven days from receipt of item.

If an item is returned in poor condition or damaged due to insufficient packing precautions, we reserve the right to reduce or refuse the full refund. If a return is not shipped to us within seven business days, we reserve the right to withhold or reduce the refund amount. 

As initial shipping is free, we will not reimburse for the return shipping. 

Refunds will be issued within fourteen business days of receipt of returned item.

If your order arrives to you and is damaged or defective, contact us within two business days of receipt. Full refunds for damages or defects are often issued without the necessity and expense of a return. This is determined on a case-by-case basis.

We genuinely want you to be happy with your order. Let us know if you are not. We will work with you to satisfy your complaint. Partial and full refunds without a return will be offered on a case-by-case basis. Please contact us as soon as possible if you are dissatisfied with your order. 

Please double-check your order before placing. In most cases, we can’t offer refunds for mistaken size, color, or style. Again, contact us as soon as possible. We will try to work with you for your satisfaction.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

See also: Terms and Conditions